Refund policy

SHIPPING

All orders within the contiguous United States over $100 will receive FREE shipping. Under $100 shipping is $4.49 for First Class, and ONLY $9.99 shipping for Priority and UPS.  Shipping charges to Alaska, Hawaii and Puerto Rico are higher.

Please allow 1 to 2 days for order processing. We want to get your order to you as soon as possible so we ship six days a week, Monday through Saturday. Shipping times will depend on your location~ if you live in Michigan or the Midwest you’re going to get your order quicker than California or Hawaii for example. USPS estimates domestic delivery is within 2 to 4 business days depending on if you choose economy or standard shipping. UPS delivery times are usually 3 to 4 days. 

Need your order right away? Expedited shipping options are available by request; please call us at 248-707-4429

Once your order is placed, you’ll receive confirmation and a tracking number.

In the unlikely event that your package is lost, stolen or damaged we can provide the necessary documents needed to file a claim with the carrier. Once a claim is filed the average wait time is 30 days. No refunds or replacement product will be issued until the claim is settled.

  

RETURNS

We want all of our customers to be 100% satisfied so returns are accepted for within 14 days of original purchase. We can issue a full refund, store credit, or exchange. Items should be unused, in original packaging, and sent to the following address: 

 

Aspect Laser

Attn: Returns

2874 Beland Ave. 

Keego Harbor, Michigan 48320

 

Please include a note stating if you would like a refund, store credit or an exchange. You may also call us Monday through Saturday from 9am to 5pm EST at 248-707-4430

 

Custom engraved items are not returnable.

 All sale items are final sale.